Privacy Policy
Last updated: 26 June 2026
Who we are
Deep Cut Threads is committed to protecting your privacy and ensuring that your personal information is handled responsibly.
If you have any questions about this Privacy Policy or how your data is used, please contact:
Email: info@deepcutthreads.co.uk
What information we collect
When you use our website or place an order, we may collect:
- Your name
- Billing and delivery address
- Email address
- Telephone number (if provided)
- Order details
- Payment information (processed securely by our payment provider)
- IP address
- Device and browser information
- Website usage data collected through cookies and analytics
How we use your information
We use your information to:
- Process and fulfil your orders
- Arrange printing and shipping through our fulfilment partner
- Provide customer support
- Send order confirmations and delivery updates
- Prevent fraud
- Improve our website and customer experience
- Comply with legal obligations
We will only send marketing emails if you have chosen to receive them.
Order fulfilment
To produce and deliver your order, we share the necessary information with our fulfilment partner:
Printful
This includes your:
- Name
- Delivery address
- Ordered products
Printful only uses this information to fulfil your order.
Payments
Payments are processed securely through our payment provider(s), such as:
- Stripe
- PayPal
We never store your full payment card details.
Analytics and advertising
We use services including:
- Google Analytics
- Google Ads
- Meta Pixel (if enabled)
These services help us understand how visitors use our website and improve our advertising.
These services may collect information including:
- Pages visited
- Time spent on site
- Device information
- Browser information
- Approximate location
- Referral source
Cookies
Our website uses cookies to:
- Keep your shopping basket working
- Remember your preferences
- Analyse website traffic
- Measure advertising performance
You can control or disable cookies through your browser settings.
How long we keep your information
We retain customer information only for as long as necessary to:
- Complete your order
- Meet legal and accounting requirements
- Resolve disputes
Your rights
Under UK data protection law you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain processing
- Request a copy of your data
To exercise these rights, contact us using the email address above.
Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
Third-party services
Our website may use trusted third-party providers including:
- Printful
- WooCommerce
- Stripe
- PayPal
- Meta
These providers have their own privacy policies governing how they process personal data.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Contact us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Email: info@deepcutthreads.co.uk
